WhatsApp Add Account Feature Missing on iPhone 15 Plus

Basheer_bhai wrote:

The “Add Account” (multi-account) feature is completely missing from my WhatsApp application. I have updated WhatsApp to the latest version available on the App Store and have already tried restarting both the application and my iPhone. However, the issue remains unresolved.

I have an iPhone 15 Pro and I do have the "add account" option in WhatsApp. So this is specific to your device. As of June 2026, this was a new feature and it was being rolled out gradually to users, I would think it is available to all users by now, but do not know for sure.

Could you please investigate whether this issue could be related to my iOS version, device settings, or any software-related limitation? I would appreciate your guidance on how to resolve this issue and access the multi-account feature.

Make sure you are not using the WhatsApp Business version of the app. That version does not offer the Add Account option.

If your iPhone is a managed device or utilizing security or VPN, that could affect its functionality.

We’re not Apple Support, we’re other users like you.

I’ll presume Meta WhatsApp Support did some basic debugging, including removing the app, restarting the iPhone, and redownloading the app.

Options?

• You could try re-installing iOS, but I’m skeptical such will work.
• Wait for Meta to find and fix this, or to release some update which does something else that masks the error.
• Replace WhatsApp with something else that better meets your functional needs.

I won’t speculate why Meta WhatsApp would have sent you anywhere else for an issue with a Meta app.

Basheer_bhai wrote:

The “Add Account” (multi-account) feature is completely missing from my WhatsApp application. I have updated WhatsApp to the latest version available on the App Store and have already tried restarting both the application and my iPhone. However, the issue remains unresolved.

The arrow/plus icon next to my profile name and the “Add Account” option under WhatsApp Settings > Account are both missing.

I initially contacted WhatsApp Support regarding this issue. After reviewing my concern, their support team advised me to contact Apple Support, stating that the issue might be related to iOS and that Apple may be able to provide further troubleshooting assistance.

Could you please investigate whether this issue could be related to my iOS version, device settings, or any software-related limitation? I would appreciate your guidance on how to resolve this issue and access the multi-account feature.

There is no Apple here in these user to user technical forum.

Whatsapp isn't an Apple app.

Suggest you escalate the issue with META support.

razmee209 is absolutely correct. Apple neither owns WhatsApp, nor controls the functions within their app. You need to reach out to WhatsApp support for help --> https://www.whatsapp.com/contact