User level: Level 1 (4 points)i gifted my iPhone to my uncle but forgot to add his face id, and stolen device protection is on. Now he can use the iPhone but can not add his face or access security features. What is the solution?
Posted on Oct 15, 2026 9:50 AM
User level: Level 6 (8,142 points)Oct 15, 2026 10:07 AM in response to abhay_20
You need to prepare the phone for being given away. This should help.
What to do before you sell, give away or trade in your iPhone or iPad – Apple Support (UK)
User level: Level 10 (107,674 points)Oct 15, 2026 3:37 PM in response to abhay_20
Stolen device protection cannot be turned on without face ID so who's face is set up? If it's yours then YOU will need to do what Zurarczurx said.
If SDP is set up as "Always" you may need to do this.
How to remove Stolen Device Protection af… - Apple Community
Originally posted at discussions.apple.com/thread/256376764