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Stolen iPhone Being Removed from Find MY by Thieves

I had gotten my iPhone 15 got stolen a few weeks ago, the people who stole it where also able to access my Apple Account. I tried to put the phone in lost mode from Find My but the thieves just tried to remove my iPhone from my Find My. I'm not sure what security feature I toggled but Find My said my phone would only be removed from Find My from the 12 of October. I had been looking for a way to prevent that with no luck. It is now the 15th of October & my iPhone 15 has now truly been removed from my Find My, & now I have no ability to locate it. I just want help in any way possible.

3 replies

They were able to do this because you likely received a message saying your phone was found, which you thought came from Apple. But it didn't. Apple never sends any communication about lost or stolen devices. And you were asked to confirm your credentials, which when you did, you gave the thieves everything they needed to get in your phone and set it up to be removed from your account. There is no way to recover from this.


You need to secure your account as advised. Change your important passwords, especially to banking, credit cards and apps.

Hi there

Please try this


  1. Secure Your Apple Account Immediately
    • Go to your apple account page and change your password immediately.
    • Review your Trusted Devices, Trusted Phone Numbers, and Recovery Key/Contacts to ensure the thieves have locked themselves out of your account and cannot make any further changes.
    • Log out of your account on all unknown or unauthorized web sessions and devices.
  1. Notify Your Wireless Carrier
    • Contact your mobile service provider (such as KPN, Vodafone, Odido, or your respective carrier in the Netherlands) to suspend or block your SIM card and IMEI number so the thieves cannot make calls, incur charges, or use your phone number for two-factor authentication. 
  1. File a Police Report
    • File an official theft report with the local police (Politie in the Netherlands).
    • Provide them with your iPhone’s serial number (which you can find on your original packaging, your receipt, or inside your Apple Account device history).


Super_Saiyan_Wizzy wrote:
I had gotten my iPhone 15 got stolen a few weeks ago, the people who stole it where also able to access my Apple Account. I tried to put the phone in lost mode from Find My but the thieves just tried to remove my iPhone from my Find My. I'm not sure what security feature I toggled but Find My said my phone would only be removed from Find My from the 12 of October. I had been looking for a way to prevent that with no luck.


There is no way for you to prevent it.


Once the thieves got into your Apple Account and requested that your phone be removed from it, that would have immediately cleared Activation Lock. The thieves would then be able to reset and wipe your phone to "make your phone their own" at any time. Even during the "up to 30 days" that the phone remained visible in Find My.


The phone is gone. The best you can do is to contact the police and your carrier, and ask your carrier to blacklist the phone so it will never receive cellular voice, text, or data service again.


The bigger problem is that the thieves got access to your Apple Account. Besides removing Activation Lock, they may have gone through your data in iCloud in hopes of finding stuff useful for identity theft. Secure that account now so that the thieves do not have access to it going forward! And take the other steps that WheelieNick recommended to prevent the thieves from being able to use your phone number for two-factor authentication.