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“Trojan virus” pop up on browser

hello! while browsing a trusted site on chrome, I tapped on a link to download something, and instead it redirected me to a somewhat official looking pop up saying my iPad got detected with a Trojan virus. obviously I was suspicious, but in my panicked state, I downloaded the app they offered, especially since I’m not good at all with tech and believed it all looked official. after browsing a bit, I noticed it’s probably a scam and deleted it immediately after. will my device be affected, though? I don’t know what I’m supposed to do.

5 replies

Welcome and thank you for reaching out. 🤗


What you read was a fake popup message written in simple HTML (HyperText Markup Language) that looks like this:


alert("This is a pop-up message!");


A website does not have the ability to "scan" your Apple device. The only thing they can do is identify what device is accessing their website.


Learn how to recognize and avoid social engineering schemes including phishing messages, phony support calls and other scams.


You can relax, ignore the phony popup messages and enjoy your day. 🤗


If you want an extra layer of protection, then consider using Safari for a more privacy-friendly experience.


Take care! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

One thing to check is your Apple ID for any subscriptions. Just downloading and running a VPN, AV software, or whatever garbage they had you install may have initiated a subscription without asking.


Cancel any you don't recognize. You may need to first reinstall the app in order to cancel it.

No. If you supplied it with any personal information, consider that compromised and change it if possible.


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I didn’t input any information in the app, only ran it. Upon further inspection, I uninstalled it. Will things be fine? Is the device compromised?

1. Yes.

2. No.


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