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josephian128
User level: Level 1 (4 points)

Itunes store unable to process

i’ve encountered a problem which I thought would be fixed by now since it happened awhile ago, Tried again and it still wouldnt work. I try to add a payment method but when I do it would say “itunes store unable to process payment, try again later” this has happened so many times when I try to add a payment method. I tried everything, signing in signing out and resetting my phone, I don’t have any unpaid balance, check screentime. Nada, nothing works. Has anyone encountered this too? I really need it fixed, i’m just trying to buy an app..

Posted on Oct 14, 2026 9:16 PM

3 replies

Ingo2711
User level: Level 10 (93,009 points)

Oct 14, 2026 10:00 PM in response to josephian128

Is the payment method for your Apple Account supported?

Have a look at the related article:

Payment methods that you can use with your Apple Account - Apple Support


If available for your region, you can also add money to your Apple Account balance by redeeming Apple Gift Cards, which will then be used by Apple as your payment method.

Redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support




Smilin-Brian
User level: Level 10 (97,882 points)

Oct 16, 2026 3:26 AM in response to josephian128

Welcome and thank you for reaching out. 🤗


You can’t add a payment method if your account has unpaid balances, a pending purchase or a region mismatch.


Make sure your billing address matches your region, clear any pending charges and try again.


Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.


If it still fails, contact Apple Support directly.



Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256376476