User level: Level 1 (4 points)For some reason, the Apple ID that pops up when I’m trying to download an app, is different from my own.
how do I remove the incorrect Apple ID? I’m not able to download apps since it is somehow connected to this other id that I don’t know the password for.
it may be related to my wife’s signing in of Apple TV, but not sure
Posted on Oct 14, 2026 7:18 PM
User level: Level 10 (462,771 points)Oct 14, 2026 8:00 PM in response to Simplyacatscat
In the support article: If you subscribe to Apple One and use a different Apple Account for iCloud - Apple Support Apple alludes to using a different Apple ID just for media, subscriptions, and purchases, but doesn't describe how to do this. See if these work:
In iOS/iPadOS: Go to Settings > [your Apple ID] > Media & Purchases. Sign out of the current ID and sign in with a different one.
In Ventura or later: First, quit Settings. Then, in App Store, choose “Sign Out” in the Store menu, then click on the “sign in” button that appears in the main window. You can then sign into the other account. (from: Using different Apple ID for media & purc… - Apple Community )
Related to that is: Use a different Apple ID to share purchases with Family Sharing as outlined in Use a different Apple Account to share purchases with Family Sharing - Apple Support
Originally posted at discussions.apple.com/thread/256376430