I want to request a refund

Thank you for reaching out. 🤗

Learn how to → Request a Refund.

NOTE: Refunds are not guaranteed, they are the exception.

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.

Learn how to → Check Refund Status.

Thanks again for reaching out. 👍🏼

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Refund for what? How you ask for a refund depends upon what you purchased and from whom.

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this from a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> Cancel a subscription from Apple - Apple Support

Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

If this was not purchased through Apple then the best source of help, and a refund, for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer. Refer to this support article about how to contact a third-party vendor —> Contact a third-party vendor - Apple Support

To see if your item is eligible for a return, refer to the Returns & Refunds help page [ Returns & Refunds - Shopping Help - Apple ] or speak with an Apple Specialist at 1‑800‑MY‑APPLE (USA). This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support

Returns & Refunds - Shopping Help - Apple - Apple Store (not iTunes Store) returns and refunds policy

Hello~ You may click on the link below…

Check the status of a refund for apps or content that you bought from Apple - Apple Support * & **

*Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on , reportaproblem.apple.com or with your financial institution.

**When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

~Katana-San~

If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for a refund.

If you're referring to hardware, you need to return the item to Apple within 14 days; they don't offer this in all countries.

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