New AirTags not setting up on iPhone 17 Pro Max

I have a iPhone 17 Pro Max with iOS 27.0.1

I bought 4 new AirTags.

All four are new.

None of them show the setup prompt when I bring them to my phone

All of them show up on other iPhones in my household for setup so I know they work fine. It won't work only on my phone

Bluetooth is enabled and working

Location service is turned on and Find my phone is turned on Find my network also

iCould Keychain is turned on

Rebooted my phone several times. No difference

I did a reset of my network config and my localisation config. No difference

I'm totally unable to find other reason why it won't work

Any ideas ?

Posted on Oct 14, 2026 6:01 PM

3 replies

lobsterghost1

Level 10 (233,174 points)

Oct 14, 2026 7:22 PM in response to pcarrier80

pcarrier80 wrote:

Hello,

no the two other iPhones are on different Apple IDs

thanks for the link but I’ve seen this before and tried everything:(

Assuming you bought them from Apple, I'd reach out to Apple for direct help. If you're in the US, you can call Apple at: 800-MY-APPLE

lobsterghost1

Level 10 (233,174 points)

Oct 14, 2026 6:39 PM in response to pcarrier80

When you say they appear on other iPhones in the household, are ALL of the phones on the same Apple Account? Each iPhone should have it's own Apple Account. I don't know if anything here will help you --> Add an AirTag in Find My on iPhone - Apple Support

pcarrier80 Author

Level 1 (9 points)

Oct 14, 2026 7:03 PM in response to lobsterghost1

Hello,

no the two other iPhones are on different Apple IDs

thanks for the link but I’ve seen this before and tried everything:(

Originally posted at discussions.apple.com/thread/256376395