Apple Health won't accept Covid QR code from SMART Health Card

If you have been successfully adding the QR code to the Health app on your iPhone for the past five years, and it worked without any issues until 2026, but you are now receiving the error message “Unable to Add Data – This data could not be added to Health,” the problem may not necessarily be with your iPhone.

Since the same QR code worked in previous years, it is worth investigating whether the issue lies with the QR code or the data generated by the agency that issued it. Changes to the QR code's format, the information encoded in it, or its compatibility with the Health app could potentially prevent it from being added successfully.

Here is what I would recommend:

1. Try scanning the same QR code using another iPhone. If you encounter the same error, it would suggest that the problem may be related to the QR code or the data supplied by the issuing agency rather than your particular iPhone.
2. Try scanning it on an Android device, if supported. This may help determine whether the QR code itself can be read correctly. However, Android does not support Apple's Health app in the same way, so a successful scan on Android would not necessarily confirm that the data is compatible with Apple Health.
3. Contact the agency that issued the QR code. If the problem persists across multiple iPhones, ask the agency to verify that the QR code has been generated correctly and that its data is compatible with Apple Health.

The fact that the QR code worked for five consecutive years but has started failing in 2026 is an important clue. Before assuming that your iPhone is at fault, rule out a problem with the QR code or the data provided by the issuing agency.

Thank you - very helpful! The QR code failed on another iPhone, too - so I'll contact the issuing agency.

I thought those covid QR Codes went obsolete 4 years ago.

UK?