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Cam_Jones
User level: Level 1 (4 points)

Ordering delays, cancellations and reorders. Apple creates a mess.

How is it possible to order a computer, have it delayed for 5 weeks in total, call apple and have them create a ticket, and then simply cancel the order and restart it (i.e. another possible 3-5 weeks). Is that customer service ? Long story short, I cancelled all the orders due to the very poor service.

Posted on Oct 14, 2026 1:26 PM

1 reply

Chattanoogan
User level: Level 8 (43,489 points)

Oct 14, 2026 1:46 PM in response to Cam_Jones

We’re only fellow users here.


Sorry that you had that experience; it’s certainly atypical.


These sorts of cancellations are often indicative of an issue with the payment method, or trying to order “internationally.” (including shipping thru a freight-forwarder)

Originally posted at discussions.apple.com/thread/256376283