Trouble getting readiness score as HRV needs 4 hours of absolute uninterrupted sleep each and every night.

I have a Series 11 watch and have been following these comments about the newer watches and this "Readiness" score.

I also have a series 10, and when I bought it I had always thought I should have got the ultra so I made the jump this round because of the enhanced sensors and future use of it in Apple Health.

In reality now that I have the ultra, except for the longer battery life, (3 full days) and the constant heart rate measure the AW10 would have continued to serve all of my needs.

This proves, I guess, one of the laws of quantum mechanics, namely that you cannot observe and measure something without affecting or disturbing it. So everyone distorting their behavior to try to measure their sleep and get a better sleep measurement and score ... And the anxiety expressed here about this "Readiness" score ... I wonder if that anxiety is disturbing the user's sleep.

LOL Yes I suppose that is what I was doing but truth is I was concerned that perhaps the sensors on the watch were faulty so I thought if I modify my sleep we should see a difference. It was never about the readiness score. At 72 I pretty much know how ready I am each morning. It was the fact that it did not produce the score so I thought there may be something faulty in the watch.

All kidding aside, one has to take these sleep scores with a grain of salt. I have gotten sleep scores of 98 (very high) but sometimes felt better rested with a sleep score of 84 (high). So my own personally determined (from how I feel) "Readiness" rating might be sometimes better with lower rated sleep? The real answer comes later in the day when I do an intensive outdoors cycling workout, the time is good (fast) for the ride when I am feeling good, which SOMETIMES agrees with the Apple watch sleep score but not always. What one eats and when is also important for intense exercise or workouts.

Absolutely

If true, then this might not be the right thing for me. Even when I get more than 8 hours of sleep (I usually get between 7 and 8 hours but sometimes more than 8 hours) it is not uninterrupted, and even 4 hours of uninterrupted sleep for me is a bit unusual. I don't remember these wake ups but the watch says I was awake several times during the night and for a minute or so each time. Maybe just rolling over or something but that's how I sleep.

I don't know how much weight the 4 hours undisturbed holds. I did get a readiness score and like yourself I do wake up when I roll over etc so there were numerous momentary wake ups in all of my nights and most nights a bathroom break around 4 hrs in so I think the "You need 4 hrs undisturbed" was the relief the apple tech needed to get me off the phone.

Yes looking at all the data and trying to figure out what links to what to create the score is weird. I do know it was constantly telling me it needed 2 more sleep sessions and the other night I took a couple Tylenol before bed and slept pretty solid and also last night was a decent sleep score according to Apple so maybe that was it?

They did tell me that I needed 4 hours solid sleep to get a feed into the readiness score but in looking at the sleep sessions the last 2 nights there was no absolute 4 hour window and that it did not show me awake however briefly. That information combined with your initial answer tells me that the Apple fellow I was talking to did not have all the information to correctly diagnose.

Another change I made yesterday was unrelated but who knows. I went into the Siri app to ask a question and it said unavailable due to language conflicts. I went into Siri and language and region and also keyboard and did find that my Siri language was English American and my regional language was English Canada. I switched them all along with the keyboard language to all be the same (English Canada) and then the Siri app worked again. Maybe that was a contributing factor or maybe not but it may be something to look at.

Hopefully over the coming updates and with enough people phoning support they will simplify or find a software solution to prevent frustrating little problems like this.

gwintle wrote:

OK interesting thanks. I wonder if the sensors in my watch are simply faulty then. I do have an open case with Apple so I will probably go back to them.

Are you wearing it appropriately tightly? If it's loose, that might interfere. Is it locked when you wake up? Beyond that, you could try, if you haven't already, unpairing and re-pairing it.

gwintle wrote:

A call to apple support let me know that you have to have at least 4 hours of absolutely uninterrupted sleep each night for it to create the score. No one in the adds leading up to this mentioned that you were not allowed to roll over in bed and perhaps wake for a minute while you did it.

Is anyone else having trouble with the readiness score based on the fact that you happen to wake up for a minutes thought he night.

I generally get up at least once in the night to use the bathroom (yeah, I know, I should drink less coffee) and sometimes just wake up. If I'm having trouble going back to sleep, I'll turn on some sounds that are supposed to make me sleep. I also have three very large cats who sometimes have territorial disputes in the middle of the night. I have a readiness score.

gwintle wrote:

Exactly what I am experiencing!

All very strange.

I'm sorry if I missed it, but have you tried force-restarting the phone and then unpairing and re-pairing the watch?

FYI, Sleep shows a duration for me last night of about 5 hours (which I think is wrong), and I still have the readiness score. Vitals this morning shows no sleep duration and, interestingly, no O2 sat info.

I have a Series 11 watch and have been following these comments about the newer watches and this "Readiness" score.

gwintle wrote:

... the other night I took a couple Tylenol before bed and slept pretty solid and also last night was a decent sleep score according to Apple so maybe that was it?

This proves, I guess, one of the laws of quantum mechanics, namely that you cannot observe and measure something without affecting or disturbing it. So everyone distorting their behavior to try to measure their sleep and get a better sleep measurement and score ... And the anxiety expressed here about this "Readiness" score ... I wonder if that anxiety is disturbing the user's sleep. Luckily my Series 11 watch doesn't offer a "Readiness" rating so I don't worry about it.

All kidding aside, one has to take these sleep scores with a grain of salt. I have gotten sleep scores of 98 (very high) but sometimes felt better rested with a sleep score of 84 (high). So my own personally determined (from how I feel) "Readiness" rating might be sometimes better with lower rated sleep? The real answer comes later in the day when I do an intensive outdoors cycling workout, the time is good (fast) for the ride when I am feeling good, which SOMETIMES agrees with the Apple watch sleep score but not always. What one eats and when is also important for intense exercise or workouts.

They did tell me that I needed 4 hours solid sleep to get a feed into the readiness score ...

If true, then this might not be the right thing for me. Even when I get more than 8 hours of sleep (I usually get between 7 and 8 hours but sometimes more than 8 hours) it is not uninterrupted, and even 4 hours of uninterrupted sleep for me is a bit unusual. I don't remember these wake ups but the watch says I was awake several times during the night and for a minute or so each time. Maybe just rolling over or something but that's how I sleep.

When we were on a cruise, the ship traveled between ports at night. The slight but constant jiggling of the ship from the engines running at full speed resulted in my watch thinking I was tossing and turning all night. I learned to turn off the sleep monitoring whenever the cruise ship was traveling between ports at night.

There does not appear to be a magic solution to this. All I can suggest is to continue to call apple support and get this pushed up the line further

gwintle wrote:

Yes it is good and snug. It seems to read all vitals and if I look at all data for HRV there is data there all 24 hours each day but it still continues to say I need 2 more sleep sessions.

yes i did unpair etc and followed the several trouble shooting processes i have found online

Sadly, I have nothing else other than to agree you might want to follow up with Apple. If there's an Apple Store near you, I'd recommend making a genius bar appointment. Sometimes, things work better in person.

I have been dealing with this same issue for over a month now. I have tried two new Ultra 4 Watches and 2 new IPhone 18ProMax phones. I have set up the watches and phones with both Backups and new. All the data is in the phone but it will not track HRV and Sleep duration in the Readiness app itself. The engineers have given me no response other than they are looking into it. This should not be an acceptable response. I purchased the Watch specifically for this App.

Exactly the same. It's exasperating. If I'd known all this I'd have kept my Ultra 1. I have about 3 times since launch day unpaired and re-paired the watch, set up with backup, set up as new and lost an 800 day activity streak and yet still get "needs more data" ,"needs 2 more night's sleep" and still since launch day no readiness score even though the watch tracks HRV and sleep and from what I can tell all the permissions are complete. It's not that i can't live without it but when something is advertised/equipped for something it bothers me when it doesn't work as advertised. I'd almost just like to unpair it and leave it somewhere for someone to just take it. Not all things Apple just work.... i.e. iPhone Duo and stuff like this.

It does collect HRV data. If I look at my apple health app it show HRV data through the day and overnight, but for some reason it does not get through to the Readiness app

Same here, i get a sleep score every morning, usually around 80. Called support, went into store, no one even seems to know how readiness and vitals app works. In store team said they were in beta?

Yes it is good and snug. It seems to read all vitals and if I look at all data for HRV there is data there all 24 hours each day but it still continues to say I need 2 more sleep sessions.

yes i did unpair etc and followed the several trouble shooting processes i have found online

gwintle wrote:

I am very disappointed in my ultra 4. The item I was most excited about was the readiness score. It seemed simple. Enter your details, sleep with it and 7 days later it will work. I did this for 21 days and still no readiness score.

A call to apple support let me know that you have to have at least 4 hours of absolutely uninterrupted sleep each night for it to create the score. No one in the adds leading up to this mentioned that you were not allowed to roll over in bed and perhaps wake for a minute while you did it.

Is anyone else having trouble with the readiness score based on the fact that you happen to wake up for a minutes thought he night.

If I cannot get this function I think I may just send it back as my AW 10 still does everything else I need 

I’m not sure why Apple has a problem with HRV; my Oura Ring has no problem tracking HRV and a dozen other measurements.

Thanks for your help and yes I think that will be the route. Honestly not having the readiness score makes no difference in my day to day life, but the fact that it will not create one, makes me think there is a problem in the physical watch and it’s communication issue in the sensors themselves to the application.

gwintle wrote:

Thanks for your help and yes I think that will be the route. Honestly not having the readiness score makes no difference in my day to day life, but the fact that it will not create one, makes me think there is a problem in the physical watch and it’s communication issue in the sensors themselves to the application.

It would annoy me a lot, even though I don't really use it!

gwintle wrote:

It does collect HRV data. If I look at my apple health app it show HRV data through the day and overnight, but for some reason it does not get through to the Readiness app

There's another thread I've posted in where the author's HRV doesn't show up in Vitals. Mine does but my Sleep Duration doesn't. I haven't figured out that one, either.

I go into the Vitalis app and it’s been saying no data for about three weeks. It says four sleep sessions needed, even though I’ve had at least 20, and the sleep app tells me about my sleep every morning. It also says wrist temperature three sleep sessions needed, and recovery heart rate, 5 sleep sessions needed. It’s the same thing for about 3 weeks, never changes, even though I use sleep mode, and focus, and follow all the instructions to make sure sleep is tracking correctly

I called support and they had no suggestions. I went into the Apple store and the people there had no idea how to fix it and seemed very uninformed on vitals app overall. The watch is very snug on my wrist, and it does track track all the sleep data in the sleep app. It’s just not getting the information through to the Vital’s app

Hi and yes I have done both of those things. I had solid sleep last night and my recovery hrv in the vitals area is saying I now only need 1 more sleep session to complete the circuit lol. We shall see! Maybe with enough drugs I may actually get a readiness score by the week end.

gwintle wrote:

Hi and yes I have done both of those things. I had solid sleep last night and my recovery hrv in the vitals area is saying I now only need 1 more sleep session to complete the circuit lol. We shall see! Maybe with enough drugs I may actually get a readiness score by the week end.

Oh, dear! I hope it doesn't come to that.

Can anyone confirm that it takes full uninterrupted sleep score to get the Readiness score working. Seems very unreasonable. I am also unable to get a readiness score. I have been using the sleep app for the whole time with an iPhone 18 Pro, and still reads “no data”. My sleep scores are in the 80s and 90s and have even received several 100s but have never gone uninterrupted.

Yes my experience with online support was similar. This is new and they don’t seem to have all the information needed to troubleshoot yet. I think calling in and being patient may not get all the answers right away, but may contribute to eventually getting them when a few smart people start to focus on solutions.

My day does not rise or fall on the absence of a readiness score but I do want to make sure the money I spent on this watch is of good value and that it is 100% functional. Maybe apple is trying to hard to get medical grade score system out of a wrist watch

FINALLY GOT A READINESS SCORE!!!!!

Well folks praise be! After 25 plus nights, numerous phone calls to Apple support and messages online here it finally happened.

I don't know that I did right and in my Vitals app on the watch it still says HRV needs one more sleep session but the readiness says I am a 9 today so I guess I will go for it. Have a few things to do first, but will take a look through my watch and phone app later this morning and see what might have changed or triggered it and if I find anything (or not) will post back here. .

gwintle wrote:

FINALLY GOT A READINESS SCORE!!!!!

Well folks praise be! After 25 plus nights, numerous phone calls to Apple support and messages online here it finally happened.

I don't know that I did right and in my Vitals app on the watch it still says HRV needs one more sleep session but the readiness says I am a 9 today so I guess I will go for it. Have a few things to do first, but will take a look through my watch and phone app later this morning and see what might have changed or triggered it and if I find anything (or not) will post back here. .

Congratulations!

Unfortunately, you may never figure out exactly what the issue was. Perhaps, while the phone was doing its initial indexing, it didn't register things. Perhaps it was aliens. ;-)

Ok, I think we can put to rest the 4 hours of uninterrupted sleep myth. But what is the answer?! I have updated to 12.2 on IPhone 18 and Series 12 watch and still no Readiness score. Recovery HRV seems to be the only metric missing and it says I need 5 more sleep sessions. I have months of sleep data and close to 30 since the new phone and watch. Don’t have a clue about how to fix this.

Unfortunately, the return period is 14 days.

It is no longer returnable.

IdrisSeabright

OK interesting thanks. I wonder if the sensors in my watch are simply faulty then. I do have an open case with Apple so I will probably go back to them.

KiltedTim Ah ok thanks.

Exactly what I am experiencing!

Having a similar issue!