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Message count differs between iPhone and iPad

Why does my iPhone show I have 5 messages but my iPad says I have 47?

2 replies

To keep messages and the message-count synchronised between devices, ensure that you have enabled the synchronisation service (in this case, iCloud Messages) on both your iPad and iPhone. Both devices must also be signed-in to iCloud with the same Apple Account (formerly known as your AppleID):

Settings > [Your Name / Apple Account] > iCloud > Messages > Messages in iCloud - set to ON


The iCloud User Guide provides additional information:

Set up iCloud for Messages on all your devices - Apple Support

Because generally deleting a message from one device does not delete it on the other.


This assumes you are not using iCloud for Messages.