User level: Level 1 (14 points)I need to talk to someone from apple support i’m having a huge problem !!!!
[Re-Titled by Moderator]
Original Title: EMERGENCY
Posted on Oct 14, 2026 9:28 AM
User level: Level 10 (105,996 points)Oct 14, 2026 9:37 AM in response to Dinazwina
User level: Level 1 (14 points)Oct 14, 2026 10:23 AM in response to Mac Jim ID
User level: Level 10 (242,520 points)Oct 14, 2026 9:41 AM in response to Dinazwina
Hello,
Go to https://getsupport.apple.com , enter your issue in the search field and work through the prompts. At the end further down the page there should be a button labeled "Get More Support" clicking on it should provide Chat and / or Call options if available for your specific issue.
Otherwise, use the phone number for your region from the link provided by Mac Jim.
User level: Level 6 (8,142 points)Oct 14, 2026 9:37 AM in response to Dinazwina
User level: Level 10 (105,996 points)Oct 14, 2026 9:56 AM in response to Dinazwina
The support available to you is dependent on your region, and not all regions will have a Support contact. You can reach out to other Apple users here on this Community forum to see if they are able to provide the assistance to you or direct you to Support Articles, depending on what the problem is.
User level: Level 1 (14 points)Oct 14, 2026 10:02 AM in response to Mac Jim ID
My Apple Watch was given to me as a gift. My brother tried to pair it with his iPhone but couldn’t, and now I can’t pair it with mine either. It asks for the previously linked iCloud account, but even though I’m sure my email and password are correct, it says they’re incorrect. I’ve tried everything, and Apple Support isn’t available in my region. I just want to reset my watch and pair it with my iPhone. Could you please help me resolve this issue?
User level: Level 10 (105,996 points)Oct 14, 2026 10:08 AM in response to Dinazwina
Dinazwina wrote:
My Apple Watch was given to me as a gift. My brother tried to pair it with his iPhone but couldn’t, and now I can’t pair it with mine either. It asks for the previously linked iCloud account, but even though I’m sure my email and password are correct, it says they’re incorrect. I’ve tried everything, and Apple Support isn’t available in my region. I just want to reset my watch and pair it with my iPhone. Could you please help me resolve this issue?
Please don't make duplicate posts, as you can see one will likely be removed, along with replies to that post.
Do you recognize the partial iCloud account that it says it is locked too?
User level: Level 10 (105,996 points)Oct 14, 2026 11:41 AM in response to Dinazwina
Have you ever used this watch after it was gifted to you? If not that email address is not yours and is the person who previously had the watch. They would need to remove it from their account before you would be able to set it up with yours.
To verify if that Apple Watch is associated with your account, sign into it at account.apple.com, then choose the Select Devices option to view the devices currently using your Apple Account. Do you see the Apple Watch there?
User level: Level 10 (105,996 points)Oct 15, 2026 7:52 AM in response to Dinazwina
Dinazwina wrote:
I was the first person who used this Apple Watch and the email is mine but the problem is they said that the password incorrect, but I’m sure it is right
What do you see when you sign into your account at https://account.apple.com/ and choose Devices?
If you prefer not to use that link, you can use the same one that is in the Apple Support Article here:
Sign in to your Apple Account on the web or in your device settings - Apple Support
User level: Level 1 (14 points)Oct 14, 2026 9:52 AM in response to Phil0124
It’s not available in my region!!!
User level: Level 1 (14 points)Oct 14, 2026 10:17 AM in response to Mac Jim ID
Yes
User level: Level 1 (14 points)Oct 15, 2026 7:09 AM in response to Mac Jim ID
I was the first person who used this Apple Watch and the email is mine but the problem is they said that the password incorrect, but I’m sure it is right
Originally posted at discussions.apple.com/thread/256376164