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Remove Download is not working when trying to delete songs from new iphone.

New iphone 17e. When I delete duplicate songs by pressing "Remove Download" nothing changes. The song is still there. Any suggestions please?


The context: This is a new phone. When I transferred music over from my old phone not all the music made it so I foolishly trusted Google gemini when it said to upload my Music library from my MacBook, assuring me that duplicate songs would not be created. Well, now I have 3,000 duplicate songs I have to delete on my brand new shiny phone.

4 replies

With your phone connected to your Mac, sync with no music selected (which should remove all music), then sync with music selected.

Thank you for that response. I am concerned if I do that I will lose permanently music I have on my phone from CDs that won't be in my Apple Music account. I am really trying to figure out why the "Remove Download" button does not work properly.

GeorgePat100 wrote:
Thank you for that response. I am concerned if I do that I will lose permanently music I have on my phone from CDs that won't be in my Apple Music account. I am really trying to figure out why the "Remove Download" button does not work properly.


How are you doing syncing currently?

  • Using "Sync Library" (which requires an Apple Music or iTunes Match subscription)?
  • Manually, from your MacBook to your iPhone (which you would do if you didn't have a subscription, or if – like me – you were keeping "Sync Library" turned off)?

Hello,

Thank you for your response. I sync manually. I do not have any music subscriptions. When I tap "Remove Download" on the song on my phone nothing happens.