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How to resolve 'Unable to verify student ID' issue on Apple Account?

How it will fix as I’m student but I’m unable to verify student id


[Re-Titled by Moderator]

Original Title: Can’t verify student id

5 replies

Thank you for the additional information. The screen shot is very informative and explains that you had previously used a different account to verify your student status. The student discount can only be used once. The instructions are to contact SheerID Support. It is in red which tells me that you should have been able to tap to go there. Did you try that?


May I please remind you that this is a user to user community. We are Apple users trying to help other Apple users. As such, we do not have the ability to verify your ID. Please follow the instructions provided in the screen shot.

I'm sorry but as volunteers, we cannot offer any more help. You can try to contact Apple Support directly by selecting Support at the top or bottom of this page. But if you have already used the student discount once, they will not be able to help you use it again.

Can you please tell us:

  • Which link are you using to try to verify student ID?
  • What happens when you try? Is there an error message? If so, what exactly does it say?
  • What country is your ID linked to?


This info will help us point you in the right direction to an answer.


dear I’m live in India and I have student id that is PSOU-STUD-26-2803.

which is belongs to guru gobind Singh college, Sanghera, barnala.

so kindly verify this student id and give me subscription for student id

Yes I already try this but I can’t go further.