Camera and flashlight not working

Boissang wrote:

My iPhone 14plus rear camera and flash light is not working

First try a Force Restart --> Force restart iPhone - Apple Support

If that doesn't help, you may have a hardware issue and that would best be resolved by scheduling an appointment at your Apple Store Genius Bar for evaluation for service options/costs --> Genius Bar Reservation and Apple Support Options - Apple

Welcome and thank you for reaching out. 🤗

There appears to be a problem with the camera and/or related sensors. Only a certified Apple technician can determine the cause and offer a complete solution.

Therefore, I recommend service.

Service Checklist:

• iPhone service pricing.
• Check AppleCare Coverage.
• Get your iPhone ready for service.

Service Appointment:

• Get started with camera service.

Contact Information:

• United States: 1-800-APLCARE.
• Contact Support.

Additional Support:

• iPhone Support.
• iPhone User Guide.
• Check Repair Status.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

It is difficult for us to diagnose what may be a hardware issue from the sparse information you provided. I would suggest you make an appointment at the Genius Bar at your local Apple Store. There, they can run diagnostics and determine the cause of the problem. They can also let you know if the issue can be fixed and what the cost would be since your phone is no longer covered by warranty. Try the link below.

Genius Bar Reservation and Apple Support Options - Apple