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Gravy101
User level: Level 1 (4 points)

iPhone 11 screen shows two black parallel lines

there are two black, horizontal parallel lines across the top of my screen on my iPhone 11. How do I get rid of them?

Posted on Oct 14, 2026 5:39 AM

2 replies

Smilin-Brian
User level: Level 10 (97,882 points)

Oct 29, 2026 5:52 AM in response to Gravy101

Welcome and thank you for reaching out. 🤗


There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

lobsterghost1
User level: Level 10 (233,174 points)

Oct 14, 2026 5:45 AM in response to Gravy101

Can you show us a photo so we can see what you see? Is it possible the lines are part of your Wallpaper? Have you done s Force Restart --> Force restart iPhone - Apple Support


Originally posted at discussions.apple.com/thread/256376008