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M5 Pro will only allow 1920 x 1080 resolution on a 4K monitor.

My Mac mini M5 pro will only allow me to set the resolution to 1920 x 1080 on a 4K, MSI MAG321 CUPDF monitor. I've tried a new, high-bandwidth HDMI cable, a new, "Thunderbolt" C cable and now a Thunderbolt 5-to-DP cable. The Displays settings still only allows me to set to 1920 x 1080. I have tried all of the possible settings on the computer (refresh rate options are only 60 or 320) and the monitor's various modes and screen sizes. Any ideas?

2 replies

I looked at the specs for your MSI MAG321 CUPDF. It has a "Dual Mode" resolution that is limited to 1920x1080. Check the settings in the display to see if you can change it to its "Normal" setting of 3840x2160.