I do not use Urban VPN, yet money was taken from my account without my permission. I am very upset about this. Please return the money directly to my account.

Welcome and thank you for reaching out. 🤗

It seems you may need to contact Apple Support directly, but first, learn how to → cancel a subscription. ↓

Then click ▶︎ Request a Refund.

NOTE: Refunds are not guaranteed, they are the exception.

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.

Click ▶︎ Check Refund Status.

Thanks again for reaching out. 👍🏼

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

This is a user to user forum, Apple isn't here and no one here can help with your issue.

This is quite possibly a scam to get you to provide information to scammers, check the information carefully. If it is legitimate, proceed with the following -

Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support

You can also contact Apple using the following -

Contact Apple for support & service.

Contact Apple Support - Apple Support

or call

Canada/United States

1-800-275-2273

For other locations, look here -

Contact Apple Support – Apple Support (AU)