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Xerox printer & Ios Goden Gate

I have a Xerox 6010N Laser Printer that is apparently choking on the new Golden Gate OS27 to which I upgraded my MACBook earlier this week. The printer utility returns the message: "Error DATA filter". The Xerox website, including their support pages, doesn't mention any MAC OS later than Tahoe, and I can find nothing about new drivers on their site. I know this in an old model, but I find it hard to believe that I will have to get a new printer for my fairly limited printing needs.

2 replies

The last macOS driver for the Phaser 6010N was released in January 2020 for macOS Catalina (10.15.8). This is not an Apple AirPrint compatible printer.


Without Xerox continuing to support this device with updated driver builds, and six years of Apple operating system upgrades, it is no surprise (to me) that your printer is now a paperweight. Xerox doesn't even provide Windows 11 drivers for it. Yes, it is time to consider a new printer.


That said, over the summer, I purchased a Brother HL-L8430CDW color laser for $489 directly from Brother, but even Walmart offers them. Replacement toner half the price of Xerox (since I originally wanted a Xerox color laser). This Brother laser is Apple AirPrint compatible, wireless, and was completely set up using the Brother Mobile Connect app on my iPhone. AirPrint means I never need worry about Brother driver support. This printer works flawlessly on macOS Golden Gate (27.*).


Your specific printer requirements and budget may support more or less than the last paragraph functionality and cost. There are more inexpensive printers but not from Xerox.


Note: I am a satisfied Brother printer owner. I am not affiliated with Brother or Brother resellers, and do not derive any income source from mentioning Brother in this post.

Based on user reports, macOS 27 Golden Gate has ‘broken’ printer drivers from several manufacturers. 

 

The Xerox 6010N does not support AirPrint, which is the easiest way to connect to a printer and does not require drivers from the manufacturer, only an AirPrint-capable printer. 

 

Rosetta 2 (the macOS engine for running Intel apps on Apple Silicon) is needed for some old printer drivers. Even if it was installed on your Mac previously, the upgrade to macOS 27 Golden Gate removed it for some users (me, included). If Rosetta 2 is not installed and you launch an Intel app, you’ll be prompted to install it. That is what happened here, when I launched an app that I had used frequently on Tahoe then launched for the first time after upgrading to Golden Gate.


 

That prompt does not happen with a printer driver. Accordingly, it may help to install Rosetta 2 using Terminal. Apple provides instructions for that HERE. Note that if this enables your old printer drivers to work, you’ve only put off the inevitable. As the dialog box above indicates, macOS 27 is the last version that will support Intel-only apps (and printer drivers). If you upgrade to macOS 28, you will need to find another solution – either a new printer (get one that supports AirPrint), or for example setting up a Raspberry Pi as a print server (not too hard and plenty of tutorials, but the cost will be similar to an inexpensive printer).

 

If that does not help, then the first step is to reset your printing system. Note that doing so will remove all your printers and you will need to re-add them, but that is Apple’s suggested method to solve printing problems.

 

Steps to Reset the Printing System

  • Open System Settings > Printers & Scanners
  • Secondary-click (right-click, two-finger click) in the top two lines or on any printer and select Reset Printing System

 

The next step is to re-add your AirPrint capable printer. Follow Apple’s instructions for that:

Print wirelessly from your Mac to your printer - Apple Support

 

Since your printer does not support AirPrint, check the manufacturer’s website, and if there are no updated drivers, then you may be able to set up your printer on macOS using a generic driver.

 

Steps to Connect and Print

  • Connect the printer: Plug the printer into your Mac using a USB cable, or connect it to your local network via an Ethernet cable. 
  • Add the printer: Click Add Printer, Scanner, or Fax (the + button).
  • Choose Driver: Select your printer from the list. In the "Use" drop-down menu, choose Generic PostScript Printer.
  • Finish setup: Click Add to complete the installation.
  • More info: Add a printer to your printer list so you can use it on Mac - Apple Support

 

If that does not work, there are two other options:

 

Option 1: connect the printer to a always-on host computer (like a Mac, Windows PC, or Raspberry Pi) running third-party print server software such as HandyPrint, Onyx, or a CUPS-based solution to share the printer via AirPrint.

 

Option 2: you may be able to use the manufacturer’s printing app, which is available on the Mac App Store.

 

Xerox Print & Scan Experience

https://apps.apple.com/us/app/xerox-print-scan-experience/id6443456959?mt=12