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iPhone 17 pro activation lock issue

iPhone 17 pro activation lock not accepting the iCloud required

1 reply

  • Did you purchase this phone new from Apple?
  • Do you have the original purchase receipt?
  • Do you recognize the few characters provided on the Activation Lock screen for the email address it is locked to?
  • Do you have the correct Password for that Apple Account and verified by signing into iCloud.com online?
  • Did you sign someone else's Apple Account into your phone?


All this is to find out if the Activation Lock removal process will work for you, or if you need to reset your Password. Depending on the answers to those questions, the phone may be locked forever, but not enough information has been provided for that determination or how you should proceed.