Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Apple Music songs grayed out??

Okay so I canceled my Apple Music subscription a couple weeks back told me that my music is still accessible until renewal date October 12, I resubscribed to Apple Music, renewed & paid i bel October 11th but now 80% of my music is grayed out and says “this song isn’t available in your region” how can I fix with what’s going on?

1 reply

Since you renewed your subscription before it expired, this may be a library-sync or account-region issue rather than a payment problem.

Try these steps:

  1. Go to Settings -> [your name] -> Media & Purchases and confirm you’re using the correct Apple Account.
  2. Check Settings -> Apps ->Music -> Sync Library is enabled.
  3. Open Apple Music and search for one of the greyed-out songs. If it plays from search but not your library, the library entry may need refreshing.
  4. Don’t delete your playlists or turn off Sync Library yet, especially if you have music you uploaded yourself.


More info: If songs are missing from your music library · Change your Apple Account country or region