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How do I fix inaccurate step count on Apple Watch Ultra?


what else can I do so that my steps align with my actually movement?!

watch strap is tight, I’ve updated both my watch (ultra) and iPhone(pro), turned both off and on I reset my calibration about 3 weeks ago, this happens on and off! It’s frustrating



[Edited by Moderator]

Original Title: Incorrect step count

1 reply

Since you’ve already updated and restarted both devices, tightened the strap, and reset calibration, I understand why this is frustrating—especially when the problem comes and goes.


A few other things to try on your Apple Watch Ultra:

  1. Check your personal details in the Watch app -> My Watch -> Health ->Health Details. Make sure your height, weight, age are correct.
  2. Calibrate outdoors: In a flat, open area with good GPS reception, start an Outdoor Walk workout and walk at your normal pace for about 20 minutes.
  3. Compare step counts during a specific walk with your iPhone in your pocket. Check the Health app’s step data source to see which device recorded the steps.
  4. Check for interference: If you’re pushing a shopping cart, holding a stroller, or keeping your arm unusually still, the watch may miss steps even when you’re walking.



Also check Settings -> Privacy & Security - Location Services ->System Services -> Motion Calibration & Distance is turned on.


More Info : Calibrate your Apple Watch

Measurement: Improve measurement accuracy