User level: Level 1 (4 points)Apple’s Veterans & Military Store told customers to come back on 10/12 to “Get Ready” for iPhone Duo preorders. Get Ready is live on the regular Apple Store, but still unavailable on the military store.
I’m trying to buy two Duo phones, so this puts military customers at a disadvantage on launch day. Apple Support also refused to escalate the issue to a senior representative.
I have a screenshot showing Apple’s original 10/12 message.
Posted on Oct 13, 2026 2:38 PM
User level: Level 10 (233,174 points)Oct 13, 2026 3:00 PM in response to VetsNeedGetReady
VetsNeedGetReady wrote:
Apple’s Veterans & Military Store told customers to come back on 10/12 to “Get Ready” for iPhone Duo preorders. Get Ready is live on the regular Apple Store, but still unavailable on the military store.
I’m trying to buy two Duo phones, so this puts military customers at a disadvantage on launch day. Apple Support also refused to escalate the issue to a senior representative.
I have a screenshot showing Apple’s original 10/12 message.
https://discussions.apple.com/content/attachment/60f1ea06-a66f-49ec-9518-75c481fc11a0
I'm sorry, but this is purely a user to user only forum, not Apple Support. Apple isn't here, doesn't participate, nor read these posts for user feedback. As users only, we don't have anything to do with the Preorder process or what discounts Apple may offer or not.
All you can do is continue to reach out to Apple.
User level: Level 9 (64,078 points)Oct 13, 2026 5:05 PM in response to VetsNeedGetReady
Hi, have you resolved this issue or do you need further assistance?
Originally posted at discussions.apple.com/thread/256375714