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Walter Griffin
User level: Level 1 (11 points)

How to get APP with new Apple ID

I have a 15 PRO-Max and have been trying an App from the App store, I had to change my Apple ID . Even with my new Apple ID it still will not let me download the APP. What do I need to do different. You use to be able to click twice and that would let you get the APP.


Posted on Oct 13, 2026 2:31 PM

2 replies

Mac Jim ID
User level: Level 10 (105,996 points)

Oct 13, 2026 2:53 PM in response to Walter Griffin

Download or Update the app? Any app downloaded with an Apple ID is linked to only that Apple ID and to update it, you would need to provide that password. If that is the case, you would need to delete the app and download it again with your new Apple Account. It will result in all data used by the app being deleted.


  • If you are having trouble downloading the app, what are you seeing in the App Store for that app?
  • Are you seeing an error message?


There is a Support Article here for problems with downloading apps. One reason could be not having a valid payment method on file.

  • You might need to have a valid payment method on file, even if the app that you want to download is free.

If you can’t download or update apps on your iPhone or iPad - Apple Support



Phil0124
User level: Level 10 (242,520 points)

Oct 13, 2026 2:50 PM in response to Walter Griffin

Why did you need to change your Apple Account? That seems strange.

What happens when you try to download the App? With the old account or the new Account? Do you get an error? If so, what does it say?

Is this app available in the country or region your Apple Accounts are set to?


Remember, we can't see what you see, you need to explain in as much detail as possible what is happening




Originally posted at discussions.apple.com/thread/256375713