Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

The eternal question... How do I turn off "Do Not Disturb" on my iPhone.


  1. A am a techno-impaired senior but generally I can make my way around my Mac.
  2. I know there's nothing I can do but I strongly dislike (aka "Hate1") the moon icon and all that goes with it.
  3. I have lost too many important calls/texts (still working) when that continues to come on.
  4. It goes on and off with its own free will.
  5. I do got to "controls" then "focus" then "do not disturb."
  6. It does not dim. It does not provide a way where you can toggle the off button. I do not have any schedules. I do not have any apps tied to DND.
  7. Occasionally, on its own it will turn off. But then, just as crazy, it turns back on.
  8. Yes, I could be missing something (hence senioritus) but it seems that EVERY DND answer is exactly the same.


Would it help if I took screen shots? Thanks for any help!

8 replies

DND should only turn on if you have a schedule set up or you turn it on yourself manually.


To turn it off, if it is on, you can bring down Control Center by swiping down from the top right corner, and look for the Focus / Do not Disturb icon. If any focus is turned on including DND it will appear there by name, and you can tap it once to turn it off. If it just says "Focus", then nothing is turned on, so there is nothing to turn off.


If there is a schedule set up for DND, you can go to Settings ➜ Focus ➜ Do Not Disturb ➜ Set a Schedule, and remove the schedule by tapping on it and then tapping on Delete Schedule.




Also note, that if you share your Apple Account with anyone or have any other device logged in with the same Apple Account, turning DND on on one device will inevitably turn it on on every other device signed in with the same Apple Account.



Focus and Do Not Disturb setup has been made much more flexible to meet user demands for additional features, but this has come at the cost of much more complication. To get it working again, do these steps ONCE:


  • Tap Settings
  • Tap Focus
  • Tap on any Focus settings that you will never use and remove them (you can add them back later if you change your mind, and even create new, custom ones)
  • Tap Do Not Disturb
  • Turn off Intelligent Breakthrough & Silencing (unless you want it after reading the description)
  • Tap People
  • Tap Allow Notifications From
  • If anyone is listed who should not call you when DND is on delete them; if you don’t want any calls from anyone, any time, delete all people
  • Tap the dropdown next to Allow Calls From and choose Allowed People Only
  • Optionally, tap on Apps, then Allow Notifications From and don’t add any apps.
  • Turn off Repeat Calls


All of the above is a one-time setup. After that, turn DND on or off with a quick tap on the Control Center DND button circled in green below (to open the Control Center drag down from the top right corner of the screen):




You can optionally set one or more schedules by going to:

Settings/Focus/Do Not Disturb/Set a Schedule.


There are many other features, but these instructions put it back to the way it worked in simpler days. Over the years Apple has had a steady stream of requests for DND enhancements, and they seem to have incorporated all of them.



Well, shame on me. I kept expecting that when I did tap once on focus and "Do not disturb", I would see a pop up or some such that would say, DND "off". Now I think..."think" that did it! Also, and another brilliant insight. Just tell Siri to turn off DND. I also followed the detailed steps to ensure it stays off.


NOW...it will be interesting to see if it obeys me.


MANY MANY THANKS TO ALL CONTRIBUTERS TO THIS POST!!.

Tom Perkins1 wrote:
A am a techno-impaired senior but generally I can make my way around my Mac.

At a guess, at least one of the people responding to you in this thread is as old or older than you are. ;-)

Tom Perkins1 wrote:
As an old man, that really hurt. I think I am deeply offended. Although, let me get back to you on that.

No offense was intended. My point was that age is not an impediment to learning and, more specifically, to learning technology. The average age of members who do most of the helping in these forums is, at a guess, north of seventy. There are very few "kids" (literally or rhetorically) who spend much time here.


I would also bet you're a lot more technologically proficient than you think.


Signed, a fellow old person.

Tom Perkins1 wrote:
PLEASE note that was a joke. As my wife of 44 years said...44 years ago, "TOM, NOT EVERYONE THINKS YOU'RE FUNNY AND NOT EVERYONE THINKS YOU'RE KIDDING." Whatever...

No worries! I have a similar problem.

As an old man, that really hurt. I think I am deeply offended. Although, let me get back to you on that.

PLEASE note that was a joke. As my wife of 44 years said...44 years ago, "TOM, NOT EVERYONE THINKS YOU'RE FUNNY AND NOT EVERYONE THINKS YOU'RE KIDDING." Whatever...