Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
LJS60
User level: Level 1 (4 points)

How do I remove a persistent 'Network Provider Voicemail' message on iPhone 14?

Hi i need some help please i have an iphone 14 and there is a red spot on the phone app which indicates i have a voicemail, but when i open the app there is a message on it saying Network Provider Voicemail and says call network provider but this oblong box when pressed goes to my voicemail and says you have no new mail, but i cannot get rid of this oblong box with the writing in it at all can someone advise me how to delete it please as i have tried everything and it won’t budge from the voicemail screen ? many thanks in advance



[Re-Titled by Moderator]

Original Title: Voicemail Problem


Posted on Oct 13, 2026 1:35 PM

1 reply

Rudegar
User level: Level 10 (187,102 points)

Oct 13, 2026 1:48 PM in response to LJS60

sometimes apps have shadow noficiation icons, and to remove those in my experience I enter the app and then exit it and then close the app Close an app on your iPhone or iPod touch - Apple Support

and then launch the app once more, some developers seem to have issues with the notification thing and that seem to resolve it mostly

Originally posted at discussions.apple.com/thread/256375659