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Find My location sharing not working

My grandmother can see other people’s locations in Find My, but she cannot share her own location with new contacts. When she taps “Share Indefinitely,” it loads for a few seconds and then nothing happens. All location settings are enabled, and we have already tried restarting and updating the iPhone. How can we fix this?

1 reply

Sometimes the master toggle inside the Apple Account menu desyncs from the Find My app. 

  • Go to Settings and tap Grandmother’s Name at the top.
  • Tap Find My.
  • Toggle off Share My Location.
  • Restart the iPhone normally, go back to this menu, and toggle Share My Location back on.