How do I resolve a recurring charge after canceling an Apple subscription?

You might have been too late in canceling one of them. Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ Cancel a subscription from Apple - Apple Support

Notes:

• “If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends. E.g., Bait and switch on Apple apps - Apple Community Exceptions apply in some countries ➔ About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Deleting an app does not cancel a subscription.

• Canceling a subscription does not automatically start a refund.

• This thread (particularly posts by Mac Jim ID) outlines complex scenarios regarding subscriptions and trials. ➔ Refund request for unintended Snapchat Pl… - Apple Community

If that's not it, the support article If you see 'apple.com/bill' on your billing statement - Apple Support and the related article Get help with charges from apple.com/bill - Apple Support explain how you can check your iTunes and App Stores purchase history, cancel subscriptions (remember that these need to be canceled at least 24 hours in advance), and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by Family Sharing members, others sharing your card (such as a spouse or partner, or a second Apple Account you have; you may not see a receipt). If it's a family member with a subscription they have to cancel it (or not).

If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support The likelihood of you getting a refund may vary greatly from region to region as provided in section B of Legal - Apple Media Services - Apple . Typically refunds are entirely discretionary and not guaranteed. Special terms may apply for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

The question that needs to be answered is when did you cancel the subscription and when was the subscription renewal/start date?

Whenever you start a free trial/subscription, it requires you to double click the side button with the amount, subscription start date, and the message that says to avoid a subscription charge you should cancel a day before that renewal/start date. After you have agreed to those terms, then authentication proceeds with Face ID/Touch ID or Passcode.

If you did not cancel at least a day (24 hours) before that date, then certainly you owe that money you have already agreed to pay. Apple is not monitoring your device to make sure you are using any subscription, that is up to you to cancel whenever you want. For what it is worth, I have a Netflix subscription that I am billed for each month whether I watch any of the shows in the month or not. That is how subscriptions work.

Now that you owe the money, you will not be able to continue and use the App Store for any reason until that has been paid. It is not possible to cancel a Pending charge or request a refund on a Pending charge. Cancelling a subscription just prevents it from being renewed again at the next renewal date, it does not refund any money or cancel a Pending charge to a subscription.

quinetta240 wrote:

It was canceled the same day it was downloaded.

Not all subscriptions include a Free Trial. If this subscription did not, then you will just see the subscription start date on the Approval Screen, which would be that day, and the price you will pay if you authorize that charge by double clicking the side button, followed by authentication with Face ID/Touch ID or Passcode. Cancelling the subscription at that point prevents it from being renewed again, but you are still responsible for the first charge you have authorized.

It was canceled the same day it was downloaded.