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Геолокация на iPhone не обновляется и отображается некорректно

Здравствуйте! У меня возникла проблема с геолокацией на iPhone: местоположение не обновляется и продолжает отображаться некорректно.


На данный момент все мои подписки закончились, из семейного доступа я вышла, однако проблема не решилась.


Подскажите, пожалуйста, с чем это может быть связано и что ещё можно сделать для восстановления корректной работы?


Заранее спасибо за помощь!

1 reply

Translated by google:

>>Geolocation on iPhone is not updating and displays incorrectly

Hello! I’m having an issue with geolocation on my iPhone: my location isn’t updating and continues to display incorrectly.


At the moment, all my subscriptions have expired, and I have left my Family Sharing group, but the problem persists.


Could you please tell me what might be causing this, and what else I can do to get it working correctly again?


Thanks in advance for your help!<<



Did you check, that no restrictions have been set up on your iPhone?


I guess you have already tried to force restart the iPhone after the latest iOS update?

...

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

...

...

copied from: Force restart iPhone - Apple Support



If this does not help, try to erase it and set it up as a new device, to rule out any defective data from the backup:

...




  1. Go to Settings.
  2. Tap General.
  3. Tap Transfer or Reset [device].
  4. Tap Erase All Content and Settings.
  5. Tap Continue.
  6. Choose to keep or delete your eSIM. If you erase your eSIM, you need to contact your carrier to reactivate your cellular plan.
  7. Enter your device passcode.
  8. Wait for your backup to finish. 
  9. Enter your Apple Account password.
  10. Tap the done button ✔️ on your keyboard.
  11. Wait for your device to reset.
  12. When the process is complete, the Hello screen appears.

...

copied from: How to factory reset your iPhone, iPad, or iPod touch - Apple Support


If Location Services is still not working after that, you should contact the official Apple Support about this, they can diagnose your iPhone online as a first step:

Contact Apple Support - Apple Support