Cannot see lost iPhone's location in Find My

_purplerusty06 wrote:

i lost my phone on 10/03/26 and turned it in lost mode via my macbook on 10/04/26. Additionally on 10/04/2026 i purchased a new iphone. i was notified that my lost phone was found on 10/08/2026. I attempted to log into find my but could not see the lost phones location

Did this notification for your lost iPhone ask you to validate your log in credentials? If yes and you did, you responded to a Scam Message as Apple doesn't get involved in lost or stolen devices, so they don't sent messages a phone was found.

In Find My do see that the phone will be removed from your account in about 30 days? If yes, you did give the scammers what they needed to erase your phone and sell or use it.

Have you notified your carrier and asked them to Blacklist the phone so it cannot be used as a cellphone on any network in the future?

See these two links:

If your iPhone or iPad was stolen - Apple Support

How to find your lost iPhone or iPad - Apple Support

lobsterghost1 wrote:

Did this notification for your lost iPhone ask you to validate your log in credentials? If yes and you did, you responded to a Scam Message as Apple doesn't get involved in lost or stolen devices, so they don't sent messages a phone was found.

In Find My do see that the phone will be removed from your account in about 30 days? If yes, you did give the scammers what they needed to erase your phone and sell or use it.

If the OP fell for a "phishing" message and gave the scammers their Apple Account ID and password, that Apple Account needs to be secured now: If you think your Apple Account has been compromised - Apple Support .

Besides the loss of the phone, there is also the possibility (in that case) that the criminals rummaged through data in iCloud to see if there was anything they could find there that would assist them in identity theft.