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shirley Maple
User level: Level 1 (6 points)

DVD Maker - Pro Creator Burn no longer working

DVD Maker - Pro Creator Burn

I already have this installed on my Mac Computer and have been using it until today. 

However I can no longer use this as after I go into the App it requires my Apple Id and password (something I haven’t had to do previously)after which I get an error message saying it is in the wrong format. I rang Apple who told me it is now obsolete and people no longer use dvds. I am running High Sierra and have a current project I don’t want to lose. 

Has anyone else had this problem and found a way round it - or even a compatable App

Posted on Oct 13, 2026 4:42 AM

3 replies

Allan Jones
User level: Level 10 (85,896 points)

Oct 13, 2026 8:27 AM in response to shirley Maple

Did you download Pro Creator Burn from the Mac App Store?


I had several 32-bit apps I installed during the High Sierra heyday suddenly stop working on my iMac 2017 about a year ago. Fresh versions could not be downloaded as advisory messages had suggested. This happened overnight.


It appeared the developers pulled their products from App Store distribution. As we pay for a "lease," not "ownership," that could be the issue.


Old 32-bit apps from other developers were not affected, suggesting those missing were due to a developer action, not Apple's.


I would try contacting the App developer for an explanation.


How to contact an app developer - Apple Support


HWTech
User level: Level 9 (78,350 points)

Oct 13, 2026 8:38 AM in response to shirley Maple

If you are unsuccessful in getting your app working again, then you can try the free open source app Burn which should be compatible as it requires macOS 10.9+.

https://burn-osx.sourceforge.io/Pages/English/home.html

Limnos
User level: Level 10 (462,771 points)

Oct 13, 2026 4:55 AM in response to shirley Maple

I don't know why it would suddenly start doing that. Asking for account information might happen when you want to update an app but according to https://apps.apple.com/us/app/dvd-maker-pro-dvd-creator-burn/id981502747?mt=12 the app hasn't been updated in 8 years. Unless you have installed a newer system version then it should work on your High Sierra Mac. I ran applications dating from year 2007 on my High Sierra Mac.


Oh, and what Apple told you was their standard reply as soon as you start talking about anything that is 5 years old or older. Nobody seems to remember those things even existed, much less believe anybody would still run them.


If I was in your situation I would back up my computer, ideally making a clone of it. Then delete the app and try downloading it again (since it is still in the store but who knows for how much longer it will be there since modern Macs have completely abandoned anything DVD).

Originally posted at discussions.apple.com/thread/256375368