User level: Level 1 (4 points)My iPhone 16 Plus is listed in my Apple Account, and Find My iPhone says it is on, but the setting is greyed out. Find My shows “No Active Device”, and my iPhone does not appear at iCloud.com/find. Location Services is enabled and Screen Time restrictions are off., Can you help enabling my Find My
[Re-Titled by Moderator]
Original Title: Find My - error
Posted on Oct 13, 2026 3:22 AM
User level: Level 10 (462,771 points)Oct 13, 2026 3:41 AM in response to Samburumorani
If an app or feature on your device is not working, not appearing, or is restricted (greyed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings on an iPhone or iPad —> If you can't sign out due to restrictions, or your Apple Account is grayed out in Settings - Apple Support
Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.
If the issue persists, also try going to Settings > Screen Time and turning off Share Across Devices
- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.
Originally posted at discussions.apple.com/thread/256375340