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CreepMaH

Level 1 (4 points)

iPhone 15 Pro Max gets a dimmer brightness after unlocking (got REASON!)

iPhone 15 Pro Max gets a dimmer brightness after unlocking.

I found a reason of this: it happens after playing HDR content like Instagram Reels or content from my photo gallery. I've caught the moment the bug appears and shot that on camera. So technical support team can replay it.

I've attached the videos with the bug to my Apple Support ticket https://getsupport.apple.com/GetCaseDetails?caseid=102990343027&locale=ru_RU

Please investigate this! I had no issue on my previous iPhone 14 Pro Max and it's kinda annoying😫

Posted on Oct 12, 2026 10:48 PM

2 replies

Kurtosis12

Level 10 (82,568 points)

Oct 12, 2026 11:17 PM in response to CreepMaH

This is a user to user forum, no one on Apple's technical support team will see it here.

Contact Apple for support & service.

Contact Apple Support - Apple Support

or call

Canada/United States

1-800-275-2273

For other locations, look here -

Contact Apple Support – Apple Support (AU)

CreepMaH Author

Level 1 (4 points)

Oct 13, 2026 12:27 AM in response to Kurtosis12

Thank you! Unfortunately, Apple support team directed me to here😆 But I'll try again.

Originally posted at discussions.apple.com/thread/256375252