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Green lines appeared in iPhone 13 screen after latest iOS Update

Green lines appeared in my iPhone 13 when i was just scrolling Instagram. It was working smooth till i updated my iPhone to iOS 27.0.1. There is no physical damage, never fall my phone from my hand or table. But now i am unable to use my phone properly because of this green screen issue. I visited Apple authorized services center, they told me that, you need screen replacement that will cost 32,000 INR + 1100 service charge (Around $350). I can't pay this much for screen replacement just because of your one stupid update.


[Edited by Moderator]

6 replies

raviojha wrote:
Thanks for paying attention! I tried all of this method. Didn't work out.

Your screen is failing. iOS updates don't cause screens to fail. If they did, this forum would be literally blown up with people complaining, but it's not. The tech press would be all over this, but they're not.


Schedule an appointment at your Apple Store Genius Bar for evaluation and service options/costs --> Genius Bar Reservation and Apple Support Options - Apple


  1. You still see a Yellow/ Green/black screen after charging. Follow the steps in this article.
  2. You see a Yellow/ Green/black screen, but you can hear alerts, sounds, and vibrations.
    1. The screen remains Yellow/ Green/black, but the device chirps when you unmute it and connect it to power.
    2. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    3. You can't force your device to restart because a button is broken or stuck.
    4. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    5. Contact Apple Support to set up service if you have any of the above issues:



  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved, please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly



Facing Green / Yellow Screen issues? Here's what worked for me:

  1. Backup on iCloud/iTunes - If enabled daily, wait for the time of day when iPhone backs up automatically.
  2. Try this --> Force restart iPhone - Apple Support


After the iPhone starts...

1️⃣ Backup on iCloud/iTunes

2️⃣ Log out of Apple ID

3️⃣ Erase (Keep eSIM Data)


❌ DO NOT restore from backups! Set up as a new iPhone. Wait 2-3 days - no issue! That Indicates...

✅ No hardware/ iOS issue


Now...

📦 Restore data gradually

🔍 Find app/settings causing the screen flickering


A software update will not create a hardware failure.


Your screen was already on the verge of failing and the restart process pushed it over the edge.


It will be your decision as to whether you want to pay for the screen to be replaced by an authorized Apple technician.






Welcome and thank you for reaching out. 🤗


There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

raviojha wrote:
It was working smooth till i updated my iPhone to iOS 27.0.1.

There is no physical damage, never fall my phone from my hand or table. But now i am unable to use my phone properly because of this green screen issue. I visited Apple authorized services center, they told me that, you need screen replacement that will cost 32,000 INR + 1100 service charge (Around $350). I can't pay this much for screen replacement just because of your one stupid update.

Official Apple Support Community


[Edited by Moderator]



Thanks for paying attention! I tried all of this method. Didn't work out.