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How do I recover access to a MacBook login with an incomplete recovery key?

I have had a login on husband’s MacBook, but today when I tried to login it did not like my password and when I tried to use a newly created recovery key, that the system told me to do - the system would not take it - the space to put it in on the screen only took part of the digits - it wouldn’t take all of them - and then I was locked out. Is there another way to change the password?


[Re-Titled by Moderator]

Original Title: UNABLE TO LOGIN ON MACBOOK

1 reply

The easiest option would be to have your husband change your macOS user password while he is logged into his own user account. You can later change it once you log into your user account. Here is what your husband can do to change your macOS user account password:

Change the login password on Mac - Apple Support



You have to distinguish between a macOS user account login to your computer versus a login into your AppleID (aka Apple Account). The two logins are different as are their recovery keys.


See the following Apple articles for more details:

If you forgot your Mac login password - Apple Support


If you forgot your password and can’t sign in to your Apple Account - Apple Support