User level: Level 1 (4 points)How can I reset my iPhone 14 Pro back to factory settings when it doesn't let me do it with facial recognition not working? I give it my pass code, but it also needs facial recognition, but the facial recognition is not working for some reason
[Re-Titled by Moderator]
Original Title: Factory reset
Posted on Oct 12, 2026 11:38 AM
User level: Level 10 (233,174 points)Oct 12, 2026 11:51 AM in response to coinboy1
coinboy1 wrote:
How can I reset my iPhone 14 Pro back to factory settings when it doesn't let me do it with facial recognition not working? I give it my pass code, but it also needs facial recognition, but the facial recognition is not working for some reason
[Re-Titled by Moderator]
Original Title: Factory reset
Follow the directions here --> How to remove Stolen Device Protection af… - Apple Community
Originally posted at discussions.apple.com/thread/256375001