User level: Level 1 (4 points)I put in a pre-pre order for the iPhone duo when it gets released on Friday. Is there a way to cancel the pre-pre order? (Because the phone isn't released yet, the order isn't processing so I can't cancel it through Order Listing)
Posted on Oct 12, 2026 11:22 AM
User level: Level 10 (233,174 points)Oct 12, 2026 11:31 AM in response to slepyroc
I'm think you may be a bit confused. You can create a pre-preorder, by configuring the duo you want in advance of preorders opening up on the 16th. You cannot yet actually preorder the Duo yet. If you did the pre-preorder configuration you can remove the configured device in your Apple Store App. Or you can do nothing as your order can't go through until you actually fully confirm the order at checkout.
In other words, the pre-preorder does nothing more than permit you have the order waiting for you to complete on the 16th, when preorders officially open. It will NOT be placed unless you complete the preorder at checkout on or after the 16th.
User level: Level 9 (64,078 points)Oct 12, 2026 11:24 AM in response to slepyroc
Contact Apple Sales at 1-800-MY-APPLE
Originally posted at discussions.apple.com/thread/256374991