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singing_nat
User level: Level 1 (14 points)

Close up camera on iphone 17 pro max not working after update.

I have the most recent update of IOS 27.0.1. But when I try to take a close up photo after opening the camera app but my it freezes right after turning over to the close up camera and cannot take a photo. The regular lens can take a photo but not when anything is close to the camera and tries to trigger the close up lens.

Posted on Oct 12, 2026 11:07 AM

2 replies

Jeff Donald
User level: Level 9 (64,078 points)

Oct 12, 2026 11:19 AM in response to singing_nat

There is not a closeup camera or lens. Apple uses a Fusion camera which may use both the .5 X and 1X cameras to obtain a closeup image. Do you have the macro setting enabled ? iPhone > Settings > Camera > Macro Control > enable, if it is enabled momentarily disable the re-enable. Then force restart your iPhone.


Force restart iPhone - Apple Support


Use tap to focus by tapping directly on the screen the object you want in focus.


Take macro photos and videos with your iPhone camera - Apple Support


Smilin-Brian
User level: Level 10 (97,882 points)

Oct 13, 2026 12:34 AM in response to singing_nat

Welcome and thank you for reaching out. 🤗


There appears to be a problem with the camera and/or related sensors. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256374981