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How to troubleshoot Resideo First Alert app not recognizing location on iPhone?

The Resideo First Alert app is not recognizing my location. I have talked to their rep who says there is a setting on the iphone that could be blocking it from seeing my location. Walk me through what to check please!



[Re-Titled by Moderator]

Original Title: Resideo App not working


1 reply

Did he tell you the name of the setting? Do you have WiFi and Bluetooth enabled? Do you have Location Services enabled?


iPhone > Settings > Apps > Resideo > Location > pick an option, always may significantly reduce daily battery capacity