User level: Level 1 (4 points)I am trying to set up Apple Cash for my minor children and keep getting a message “cannot set up now”, they had it before but their phones got reset due to loss, their software is updated and their two factor authentication is on. How can I fix this?
[Re-Titled by Moderator]
Original Title: Apple Cash for minors
Posted on Oct 12, 2026 10:01 AM
User level: Level 9 (64,078 points)Oct 12, 2026 10:57 AM in response to Seattlegal12
Thank you for the additional information. You said some about a reset and a loss. Did they both lose their iPhones? Are they using the same Apple Account as before or did you create new Apple Accounts?
Were their old Apple Cash accounts setup through Apple Cash Family? Have you confirmed their correct birthdates are associated with their Apple Accounts?
User level: Level 9 (64,078 points)Oct 12, 2026 10:31 AM in response to Seattlegal12
Are the minor under 13? Are you setting up their Apple Cash using Apple Cash Family on your iPhone? If not, how are you trying to setup their Apple Cash accounts?
User level: Level 1 (4 points)Oct 12, 2026 10:42 AM in response to Jeff Donald
yes, they are over 13, and im trying to set up from the family account
Originally posted at discussions.apple.com/thread/256374929