iPhone 17 charging issue and the repair by Genius Bar made the phone dead

Hi, you’ll need to discuss the matter with the management team at the Apple Store where the repair was performed.

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Apple Store Phoenix Mall of Asia

Bellary Road, Byatarayanapura

Bengaluru, Karnataka 560092, India

Genius Bar Reservation and Apple Support Options - Apple

srinivasan169 wrote:

This is more to share my recent experience with iPhone 17, i bought iPhone17 on 6th June 2026, during September 3rd week, device stopped charging through wired connection intermittently, started using magsafe wireless charger when it stopped completely charging using a wired connection, on 8th October I went Apple Hebbal Genius Bar around 2.08pm checked and mentioned there is a corrosion of the logic board and need to replace, they took my consent to remove identify my device, threat protection, erasing data and promised to replace logic board by 7 or 8pm without any charges as it was under warranty. Device was repaired and given by 8.15pm, i took home switched it on, tried configuring with ipad, ipad showed device setup notification, scanned the image shown on iphone, it started showing device is locked by n*******@gmail.com, this email id doesn't belong to me or any of the apple devices i use at home. I checked the message in ChatGpt, it said this might have happened if used logic board is used for replacement, i checked with Genius Bar they defended stating we don't do, system doesn't allow, i came back with the issue unresolved. My iphone 17 is lying dead from 3 to 4 days without any solution.

Take it back to Apple.