Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

My iPhone 13 Pro Max server error

My phone says it can’t server identity

That the server expired in 2013 yet I bought the phone in 2026 this month

3 replies

bonna101 wrote:
My phone says it can’t server identity
That the server expired in 2013 yet I bought the phone in 2026 this month


Is the date and time on this iPhone correct?


Is this iPhone 13 updated and running at least iOS 26, or iOS 27, or something older?

bonna101 wrote:
My phone says it can’t server identity
That the server expired in 2013 yet I bought the phone in 2026 this month

You may have bought your phone this month, but you should know iPhone 13 Pro was fully discontinued by Apple in September 2022, 4+ years ago. So you bought a used iPhone at best. And since we would have no clue what condition your used iPhone was in before you purchased it, if it were me, I'd return the phone for refund.


You can try what's detailed in this link --> If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


But I wouldn't have purchased a 4+ year old iPhone in the first place and I'd return it for refund.


Read this about buying used devices --> The All Too Common SAD Reality of Buying … - Apple Community

bonna101 wrote:
My phone says it can’t server identity
That the server expired in 2013 yet I bought the phone in 2026 this month

Server identity to what exactly, your email account?