User level: Level 1 (4 points)I don’t remember my password to get onto my MacBook Air and I can’t get onto my laptop and nothing is working
Posted on Oct 12, 2026 9:01 AM
User level: Level 10 (238,530 points)Oct 12, 2026 9:08 AM in response to Addie_246
User level: Level 10 (97,882 points)Oct 14, 2026 3:59 AM in response to Addie_246
Welcome and thank you for reaching out. 🤗
If you have forgotten your Mac login password; after trying three attempts, you should find an option to reset your password with your Apple Account.
From there, you simply follow the prompts and your Mac should simply restart like normal.
NOTE: You may need to sign back into iCloud and other services after the successful login.
For a complete step-by-step guide, click here.
Contact Support:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256374906