User level: Level 1 (4 points)When using visual lookup on my MacBook Pro with Photos, I only get the "loading" symbol. The option works on my phone. Show related content in search is turned on. Mac OS Golden Gate 27.0.1
[Edited by Moderator]
Posted on Oct 12, 2026 9:08 AM
User level: Level 4 (1,299 points)Oct 12, 2026 1:43 PM in response to crh03fan
You might try launching your library with the Option+Command keys held down to repair the library.
User level: Level 8 (36,708 points)Oct 12, 2026 12:58 PM in response to crh03fan
crh03fan (author)
Perhaps to await full 're-index' of your user files by updated macOS
and see if that Index may yield those hoped for returns after a week.
About Spotlight indexing and search results on Apple devices - Apple Support
//support.apple.com/en-us/102321
Several users had reported this general effect after update/upgrade
and to suffice, remember what these do is also recalibrate your files.
User level: Level 1 (4 points)Oct 13, 2026 6:26 AM in response to crh03fan
The first several items it detects, it only shows loading. If you go to the tab "similar web images" it will show items. It does this for all pictures with netinfo and lookup.
User level: Level 8 (36,708 points)Oct 13, 2026 11:29 AM in response to crh03fan
crh03fan author
There are other things to try. One startup in Recovery
and from there, options are available to wisely deploy.
How to start up from macOS Recovery - Apple Support
//support.apple.com/en-us/102518
For additional try several try steps as outlined in this article
and check each set of prescribed details, to try each one.
•Determine IF your MacBook Pro 16" is Apple Silicon or Intel.
Identify your MacBook Pro model - Apple Support
//support.apple.com/en-us/108052
"The easiest way to find the name of your Mac model is to choose 'About
This Mac' from the Apple menu in the corner of your screen. Learn more
about how to find your Mac model name or serial number, even when you
don’t have your Mac or it doesn’t start up all the way."
•On a Mac with Apple silicon, 'About This Mac' shows an item labeled 'Chip,
followed by the name of the chip.' You can open About This Mac from the
Apple menu in the corner of your screen.
•On an Intel-based Mac, 'About This Mac' shows an item labeled 'Processor',
followed by the name 'of an Intel processor.'
•Ways to start up your Mac - Apple Support
•Shut down or restart your Mac - Apple Support
•Mac startup key combinations - Apple Support
"Restarting your MacBook Pro can help reindex your system,
which may improve performance and resolve certain issues."
User level: Level 1 (4 points)Oct 13, 2026 6:21 AM in response to OldToad
Thanks but this did not solve the issue.
User level: Level 1 (4 points)Oct 13, 2026 6:22 AM in response to K Shaffer
It has been 3 weeks since the start of the index.
User level: Level 1 (4 points)Oct 14, 2026 10:57 AM in response to K Shaffer
Re-installed the OS and re-indexed, no luck.
Originally posted at discussions.apple.com/thread/256374902