Level 1 (32 points)

RE: New and updates + bug fixes for users who have NOT had success with the iOS 27 Updates + Restore options?

RE: New and updates + bug fixes for users who have NOT had success with the iOS 27 Updates + Restore options? (I STILL have an unresponsive screen):

iOS 27.0.1 Newest "update" STILL DOES NOT FIX touchscreen issues — after MANY updates (over 20 and 100 restarts), and (2) restore sessions. It worked for 8 hours (after the 2nd restore and import of my 2 day-old backup file), then went right back to an unresponsive screen after the system verified all files and data had transferred successfully. I had ONE inbound phone call (was able to answer phone from touchscreen) and then back to unresponsive touchscreen..

Posted on Oct 12, 2026 8:32 AM

8 replies

lobsterghost1

Level 10 (233,174 points)

Oct 12, 2026 1:59 PM in response to BeautyGuy

BeautyGuy wrote:

This all happened DIRECTLY after the iOS 27 update. Like the minute after.

The screen is perfect.

But thank you.

You don't know that the update caused touch issues on your iPhone. You said in your first post: "iOS 27.0.1 Newest "update" STILL DOES NOT FIX touchscreen issues — after MANY updates (over 20 and 100 restarts), and (2) restore sessions."

Based on what you actually wrote, it would seem your touch issues were quite present before iOS 27.0.1? One would think that after "many updates," you would have scheduled an appointment at your Apple Store Genius to show the issue to Apple, have your phone tested and if required, understand your service options/costs. And honestly, if iOS 27.0.1 caused touch issues, this forum would be blown up with people complaining, but they're not. And the tech press would be all over such an issue, but they're not.

I certainly would have schedule an appointment by now --> Genius Bar Reservation and Apple Support Options - Apple

Since you have an iPhone released 3+ years ago now, I am curious to know what the Battery Health is on your iPhone? Open Settings > Battery > Battery Health - a 3+ year old iPhone could need to have the battery replaced and a failing battery can cause all sorts of operational issues with an iPhone. If your Battery Health is very near, at or below 80%, the battery needs to be replaced at the Genius Bar.

LD150

Level 10 (107,674 points)

Oct 12, 2026 9:14 AM in response to BeautyGuy

That sounds like your screen needs replacing.

https://support.apple.com

BeautyGuy Author

Level 1 (32 points)

Oct 12, 2026 3:47 PM in response to Servant of Cats

One of the "fixes" to the non-performing touchpad after iOS 27 update is: is to just keep restarting the phone (since the touchscreen stopped) by quick-pressing the up volume, then down volume, the side button, holding the side button until the "apple icon" appears then releasing. Or keep holding for another update or full restore. Some people have done this process MANY times, in an effort to get the touchscreen to work (after iOS 27 update). Some get a usable touchscreen after first update, some after 10 updates (of the same iOS 27 rental). The system allows for repeated install/updates.

Allan Jones

Level 10 (85,896 points)

Oct 12, 2026 8:34 AM in response to BeautyGuy

Apple will not see bug reports in these user-to-user forums. Use this instead:

Feedback - iPhone - Apple

BeautyGuy Author

Level 1 (32 points)

Oct 12, 2026 3:20 PM in response to lobsterghost1

I appreciate your help. Actually, the frozen touch pad happened once the iOS 27 Update, immediately upon install/restart of iOS 27. I've never had a frozen touchscreen before. Ever. It's all.over.the.internet. This is happening to A LOT of people. Some perform reinstalls and they're fine. Some have done it repeatedly, and still frozen touchscreen.