User level: Level 1 (4 points)I cannot access iCloud at work. If I change to my phone's hotspot I can access the iCloud, but when on my work WIFI get the following error message. What are some steps I can do to see if this is a settings issue on my end, or a security issue through my workplace WIFI.
Posted on Oct 12, 2026 8:45 AM
User level: Level 7 (25,466 points)Oct 13, 2026 7:53 AM in response to HuskerNoNo
HuskerNoNo wrote: … a security issue through my workplace WIFI.
I think that you've hit it. Apple's security doesn't like to be fooled by VPNs and other such stuff, and work servers are often set to keep information private. Those things may not be compatible. If you think that they are friendly, then you should talk to your IT people and see if they can let iCloud in for you. If they are not willing to do that, you will have to decide if you want them to know that you're using your phone.
User level: Level 10 (205,348 points)Oct 12, 2026 8:56 AM in response to HuskerNoNo
HuskerNoNo wrote:
I cannot access iCloud at work. If I change to my phone's hotspot I can access the iCloud, but when on my work WIFI get the following error message. What are some steps I can do to see if this is a settings issue on my end, or a security issue through my workplace WIFI.
https://discussions.apple.com/content/attachment/5ffc16b1-2fb8-46ed-8129-827c6d1e31d0
Restart your home router.
On your device reset network settings.
Originally posted at discussions.apple.com/thread/256374880