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iPhone not seen by car, iPhone 17 and iOS 26.6.1 - NOT CARPLAY

iPhone 17 - ios26.6.1 - will not connect to car NOT CARPLAY just a regular connection. Not seen by bluetooth, when I plug in via USB it doesn't work either, I get a message - NO USABLE FILES - and it also changes the screen so that it says IPOD - MUSIC - PHONE along the bottom. Have tried to forget under bluetooth on both sides, and used multiple cords. My wife's iPhone 15 with iOS 25.5 does still work. When I plug my phone in it does still charge. Any thoughts?

3 replies

The first thing I'd do is update your iPhone to the current iOS 27.0.1 version. Next, if you have a VPN installed on your iPhone and you are not required by a school or employer to have one, GET RID OF IT. VPN's don't do anything helpful on an iPhone, but they sure do cause connectivity issues.


What cable are you using to connect to your car? Is it an authentic Apple Cable or at least one which is MFi (Made for iPhone) certified. Not all cables can carry charge and data.


Perhaps this link will help you --> How to connect your iPhone, iPad, or iPod touch to your car - Apple Support


surfink wrote:
Updated to 27.0.1 and still the same. Using a correct cable. Cable works with my wife's phone, and my previous phone. This is a brand new phone. No VPN. Still says NO PLAYABLE FILES on my car screen when plugged in. Brand new iPhone 17.

Did you have a previous iPhone connected to your car? When you set up the new iPhone, did you change the name of the phone in Settings > General ? About > Name?


Since it's a brand new iPhone, take advantage of your one year manufacturer warranty and contact Apple Support. If you're in the US, you can call Apple at: 800-MY-APPLE.

Updated to 27.0.1 and still the same. Using a correct cable. Cable works with my wife's phone, and my previous phone. This is a brand new phone. No VPN. Still says NO PLAYABLE FILES on my car screen when plugged in. Brand new iPhone 17.