MDM KEY

If you need to talk to someone in person this forum is not the right place for that. Apple is not actively participating here, this is a user to user support forums.

If your Mac is stuck on recovery mode try this

1. In the Recovery window, select Disk Utility and click Continue. 
2. Choose your startup disk (usually named Macintosh HD) from the sidebar. 
3. Click First Aid and select Run to fix disk errors.
4. If First Aid fails or the reset still will not work, click Erase.

• • Name the drive Macintosh HD and choose APFS as the format.
  • Confirm the erasure. 

Step 2: Reinstall macOS

1. Quit Disk Utility to return to the main macOS Recovery utility window.
2. Connect your Mac to the internet via Wi-Fi or an Ethernet cable.
3. Select Reinstall macOS and follow the on-screen prompts. 

If this is not working please Contact - Official Apple Support to get into contact with apple support

rosendo115 wrote:

I need to talk to someone please my computer is on recovery more and I can’t reset it. Please help but I need to talk to someone in person

MDM key is a cryptographic .pem token generated in Apple Business Manager that links corporate Apple devices to your Mobile Device Management (MDM) platform during initial setup.

Do you have support for your MDM— have you contacted them for assistance if you are blocked

if this is a used Mac— does not sound like it was properly prepared for resale...

if no resolve I would return it.

Contact the seller to have it released from the MDM profile. The Mac cannot be used otherwise.

What to do before you sell, give away, trade in, or recycle your Mac

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

How to Check a MacBook Pro for MDM or iCloud Bypass Before Buying

How to Check a MacBook Pro 2015 for MDM o… - Apple Community

Bonjour, je souhaite activer iCloud.