How long is the wait time for Apple to get back to me for my Apple Card refunds?
Cajun_made
User level: Level 1 (4 points)
User level: Level 1 (4 points)Returning time for Apple cards
Posted on Oct 12, 2026 4:29 AM
5 replies
Jeff Donald
User level: Level 9 (64,078 points)
User level: Level 9 (64,078 points)Oct 12, 2026 4:33 AM in response to Cajun_made
Hi, Apple Card is a Mastercard credit card. Refunds come from the merchant and Apple is not involved in the refund process.
What Apple Card are you referring to, Apple Cash, Apple Gift Card, or Apple Account card?
Jeff Donald
User level: Level 9 (64,078 points)
User level: Level 9 (64,078 points)Oct 13, 2026 6:38 AM in response to Cajun_made
Cajun_made wrote:
Hi Jeff
can
you please help me find about anythi
g
about my claim for refunding my gift cards?
Hi, this is not Apple or Apple Support. They do not actively participate in these user communities. Everyone posting and commenting are fellow Apple users like yourself.
In most cases gift cards are non-refundable and non-transferable. However, if you transferred funds directly from your bank account to your Apple Account, Apple Support may be able to reverse the transfer.
You’ll need to talk directly with Apple Support and inquire about a refund or reversing the transfer.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Limnos
User level: Level 10 (462,771 points)
User level: Level 10 (462,771 points)Oct 13, 2026 5:55 AM in response to Cajun_made
The Apple Support article: Check your Apple Account balance - Apple Support says:
"About unused Apple Account balance
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund. When you contact Apple, include the primary email address that you use to sign in to your Apple Account."
You would have to contact Apple using the link above and see if local laws require a refund and if so, how much of one.
The people on this forum are just other Apple products users like yourself and we cannot do this for you.
Cajun_made
User level: Level 1 (4 points)
User level: Level 1 (4 points)Oct 13, 2026 5:21 AM in response to Jeff Donald
Apple girt
cards. I bought $1250 (5) cards and did t know it was for only Apple products and not anything on the internet. I requested a refund and submitted everything you needed and waiting for a response and return of money. I didn’t use the cards after I deposited one in my Apple account and that’s when I discovered it was Apple products only.
$250’i on my
Apple acct.
you can take the gift card $250
is deposited in my Apple acct too pls.
Cajun_made
User level: Level 1 (4 points)
User level: Level 1 (4 points)Oct 13, 2026 5:37 AM in response to Cajun_made
Hi Jeff
can
you please help me find about anythi
g
about my claim for refunding my gift cards?
Originally posted at discussions.apple.com/thread/256374721